INTRODUCTION

Sancy Solutions Sdn Bhd operates Sancy Sokutions.com (“Website”) across desktop, mobile, tablet and apps (including any subdomains). Sancy Solutions Sdn Bhd and its related companies are together known as “Company” or “we”, “our” and “us” in this Privacy Policy (unless the context requires).

The Website is not intended for use by any persons who have not reached their legal age (e.g. minors) or, persons who are incapable of managing their own affairs or mentally incapacitated. If you fall within any of these categories then please exit the Website, immediately.  By your continued use of the Website you warrant that you are of legal age and of sound mind to access the services/products on the Website.

This Privacy Policy sets out the manner in which we collect, use, disclose, store, process and manage personal information. By visiting or using the Website, subscribing to our services or entering into an agreement with us in relation to the Website, you are taken to have read, and agreed to the collection, use, disclosure, storage, processing and handling of your personal information in accordance with this Privacy Policy.

We may modify this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes.

RESPECTING INFORMATION PRIVACY

We recognise the importance of protecting personal information in accordance with the Malaysia Personal Data Protection Act 2010 and any other applicable local personal data protection laws, regulations, codes of practice, guidelines or guidance notes as may be issued from time to time (as the case may be) (“Privacy Laws”).

In collecting and handling personal information, we are bound by the Privacy Laws, including the personal data protection principles/ obligations in Malaysia and applicable privacy regulations.

THE PERSONAL INFORMATION WE COLLECT ABOUT YOU

We may collect personal information about you including, but not limited to your name, address, phone number, email, gender, occupation, personal interests, information regarding your search activities and behaviour such as the duration of active sancysolutions.com membership/registration, and any other information provided. For some services and products, we may also collect your personal information to enable verification of your identity, including information from your passport, driver’s licence, and health care and concession cards. If you access any of our services through a social network site or login to the Website using your social network credentials such as Facebook, LinkedIn and Google, we will collect limited information provided to us by that social network site, such as user name, site ID, profile photo and email address.

It is mandatory for you to provide us with your name, contact information and other details marked as mandatory as requested by us. If you choose not to furnish any mandatory personal data requested or wish to withdraw your consent or significantly limit the processing of your personal data, you agree that (notwithstanding any agreement between you and us) we may not be able to provide you with our services and products.

If you submit personal information to us in relation to an employment opportunity, we may also collect information about your employment and academic history.

We may also collect non-personal information about you including, but not limited to, data relating to your activities on the Website (including IP addresses) via tracking technologies such as cookies, web beacons and measurement software or data relating to survey responses.

You acknowledge that the personal information you provide us and which we collect from you, is your own information or information which you have been authorised to provide to us.

HOW WE COLLECT YOUR PERSONAL INFORMATION

We may collect personal information about you from a variety of sources including, but not limited to:

(a) registering to use the Website or parts of them through your account on the Website;

(b) logging in to use the Website via your social networking site (“SNS“) account;

(c) subscribing to receive Alerts/e-brochures and filling in forms, applications surveys or research, participating in promotions and competitions on the Website or websites of our service providers;

(d) contacting us or our service providers for any reason including, but not limited to, reporting a problem with the Website, requesting further services or seeking our assistance;

(e) posting or contributing material on the Website;

(f)  by disclosing the information to debt collection agencies to recover any amounts you owe us; and

(g) applying for an employment opportunity with us directly, via an SNS site (eg, LinkedIn) or through your nominated referees.

We may also collect your personal information through our related bodies corporate, our service providers and third parties so that we may provide a better or more relevant service or product to you.

HOW LONG WILL WE RETAIN YOUR PERSONAL INFORMATION FOR?

We will retain your personal information for so long as is needed to fulfil the purposes set out in this Privacy Policy and to enable us to comply with our legal and contractual obligations.

DISCLOSURE AND STORAGE OF PERSONAL INFORMATION OUTSIDE YOUR COUNTRY OF RESIDENCE

Personal information submitted by Company’s customers and visitors to the Website may be held on servers located in in your country of residence or in the data centres of Company’s outsourced data processors with data centres in Malaysia or abroad. We transfer data outside of your country of residence to our service providers in order to obtain secure storage, back-up and data retrieval services and to provide services. Company has implemented policies and procedures to safeguard the secure storage and processing of data with its related companies and has verified the security arrangements of its outsourced data processors. When you provide us with your personal information you give us your consent to store your personal information outside of your country of residence for the purposes described above.

Where we have obtained your consent or taken other measures to do so, we may also share your personal information with our service providers and other third parties (who are our clients or financial services companies, investment service providers and telecommunications services providers) located outside your country of residence in accordance with the Privacy Laws so that they can provide you with any products or services requested by you, including contacting you in relation to the products or services.

SECURITY

We strive to ensure the security, integrity and privacy of personal information we collect. We have established safeguards and use reasonable security measures to protect your personal information from unauthorised access, modification and disclosure. Our employees, contractors, agents and service providers who provide services related to our information systems, are obliged to respect the confidentiality of any personal information held by us. We review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.

CORRECTION AND ACCESS

We will endeavour to take all reasonable steps to keep accurate and up to date, any information which we hold about you. If, at any time, you discover that information held about you is incorrect or you would like to review and confirm the accuracy of your personal information, you can contact us.

You can also gain access to the personal information we hold about you, subject to certain exceptions provided for by law. To request access to your personal information, please contact us.

You can also notify us to limit the processing or to cease processing of your personal information. To exercise this right, please contact us.

COOKIES AND WEB BEACONS

We use cookies, web beacons and measurement software and tools on the Website and so do our services providers and third parties such as our analytics, advertising or ad serving partners. We use and disclose the information collected through the use of cookies, web beacons and measurement software and tools in accordance with this Privacy Policy. This includes using the information to report statistics, analyse trends, administer our services, diagnose problems and target and improve the quality of our products and services. We may allow other third parties to use their own cookies and web beacons to collect information about your visits to the Website. We have no control over such cookies and their use.

We may combine our cookies, information collected through the cookies and web beacons on the Website with other information (including information collected by third parties using their own cookies and web beacons and providing our cookies and information to third parties) and use analytics services – to provide better or more relevant services and advertising to you on the Website and third party websites. Our service providers and other third parties may do the same in order to provide more relevant services and advertising to you through other websites that you may visit.

COOKIE CHOICES

If you do not want information collected through the use of cookies, web beacons or measurement software and tools, you may be able to delete or reject Cookies or some of the measurement software features through your browser or the settings section of your mobile or tablet device. Disabling these features may cause some of the functions on the Website or products and services not to work properly.

APPLICATIONS, WIDGETS OR LINKS TO OTHER WEBSITES

We provide links to websites outside of the Website, as well as to third party websites. We also allow some third parties to display widgets and applications on the Website that allow you to interact and share content including social media buttons such as Facebook share and like, LinkedIn and Google. These linked sites, applications and widgets are not under our control, and we cannot accept responsibility for the conduct of companies linked to the Website, or their collection of information through these third party applications or widgets. Before disclosing your personal information on any other website, or using these applications or widgets we advise you to examine the terms and conditions of using that website and the relevant third party’s data collection practices and controls in their privacy policy.

LANGUAGE

In the event of any inconsistency between the English version and the Bahasa Malaysia version of the Privacy Policy, the English version shall prevail over the Bahasa Malaysia version.

Changes to this Policy

We may change this policy at any time by posting amendments to it and without the need for consultation. Please ensure you read the Policy that is in force at the time of your transaction.

© 2023 SANCY SOLUTIONS SDN BHD

Last updated in 10/12/2023